About Margery Knorr

Experienced corporate ombudsman; passionate about fair outcomes

Margery Knorr is passionate about using fair processes to ensure safe and prosperous workplaces.

For more than 20 years, utilizing her extensive experience implementing respectful workplace policies and conflict management systems, she has supported organizations in addressing workplace conflicts and complaints

Her coaching and collaborative approach to managing diverse workplaces has earned her a sterling reputation of being supremely objective and clear-headed.

Her clients are organizations who require an outside perspective from someone with considerable expertise in human rights, in investigating complaints, in implementing policies, in communicating through culture reviews and investigations, and in assessing workplace dynamics.

As an experienced ombudsman, certified executive coach, and a trained mediator, Margery brings a unique set of perspectives to every consulting engagement.

When the Corporate Ombudsman for a major international airline, Margery identified new ways of addressing complaints for a positive impact on the work environment.

Her experience also includes consulting for the Federal and Provincial Human Rights Commissions, managing a staff of 60 for a federal economic development department and directing the implementation of Employment Equity Legislation. She is qualified to conduct Public Service Investigations including RCMP internal complaints.

Currently, Margery focuses on workplace investigations, culture reviews, and coaching leaders to manage complaints. In all situations, Margery and her associates synthesize information from many perspectives and provide leaders with a clear review of their workplaces and realistic options to move forward.

How Knorr & Associates Are Different

We mentor leaders to assess and manage conflicts to effective long-term resolution.
We are passionate about fairness to everyone affected by a complaint; the complainant, the respondent, and the organization.
We take a coach-approach to mentoring leaders, when investigating complaints, and to facilitate encouraging transformations in the workplace.
We provide cost-effective and timely responses that are based on 20 years of successful results.
We provide valuable employee feedback unavailable through other processes.
We excel at conducting on-line interviews. Investigations are cost-effective, less intrusive, and easier to administer.
And, we understand that all conflicts are just good information that provide opportunities for positive change.