Corporate Ombudsman
Workplace Investigations, Assessments
and Conflict Coaching
Welcome to Knorr & Associates, we are passionate about managing complaints fearlessly, proactively and reducing the cost of conflict.
What We Do
We take a coach approach with leaders to address workplace complaints, manage investigations, and transform the way they resolve conflicts.
Complaints are a workplace reality. We work with you to address complaints, create a more welcoming, safe and comfortable working environment, and ensure everyone involved in a complaint is treated fairly.
Who We Are
We are a group of professionals who bring excellence and experience to support you to manage your workplace conflicts for the best possible results.
We are out-of-the-box thinkers and advocates for common sense. who help you see the big picture and create welcoming workplaces.
Stop Think Assess
We developed the Stop, Think, Assess framework to quickly identify the best way to move forward with a complaint.
- Risk assessment of complaints to comply with policies, legislations and workplace culture.
- Take 15 minutes of time to assess the next right step to resolve the complaint.
Book a Call with Margery
Workplace Investigations
We are qualitied investigators who have successfully completed formal investigations for over 20 years.
Workplace Assessments
We are experts at gathering information in the workplace to address complaints of bullying or persistent conflicts.
Coaching
We mentor leaders to address workplace complaints, manage investigations, and transform the way they resolve conflicts.
Online Interviews
Our extensive experience conducting online interviews has proven effective in keeping investigations less visible in the workplace and allows for anonymity if required in assessments.
On-line external investigators are less disruptive to the workplace which reduces the number of people involved in the administration of the complaint. On-line investigations reduce the response time and costs to address a complaint.
About Margery
Margery Knorr, Principal, is passionate about using fair processes to ensure safe workplaces. She is an objective and clear-headed thinking partner who has supported organizations to address conflicts for more than 20 years. Margery and her team successfully synthesize information from many perspectives and provide you with a clear view of your workplace.
Knorr and Associates focus on workplace investigations, workplace assessments, and mentoring and coaching leaders to address conflicts and complaints. Clients use Knorr and Associates as a thinking partner with expansive expertise in human rights policies and legislation, health and safety, accommodations, respectful workplace training, diversity, investigating complaints, and assessing workplace dynamics.
Margery has extensive experience implementing policy and legislated programs in organizations and within government. She implemented employment equity legislation in western Canada as a Federal leader, with over 40 companies. She worked as an Ombudsman leading dispute resolution and human rights complaints for an international airline. She was an advisor to the Canadian Human Rights Commission and a founding member of a human rights and diversity organization. Margery created and implemented numerous employment equity plans, policies, respectful workplace training and communications strategies to celebrate diversity in our workplace.
We customize investigations to fit your organization’s values, policies, and culture and meet legislative requirements. We align the type of investigation and inquiry with the complexity of the issues presented in the complaint.
